Order Cancellation Policy
At AJ’s Classic Clothing, we understand that sometimes customers may need to modify or cancel an order after it has been placed. This Order Cancellation Policy explains when cancellations may be requested and how refunds are handled.
Order Cancellation Requests
You may request to cancel your order within 30 minutes of placing it by contacting us at [email protected], provided the order has not yet entered processing.
Cancellation requests are subject to order status. Once an order has entered processing, fulfillment, or shipping, it may no longer be eligible for cancellation.
While we will make every reasonable effort to accommodate cancellation requests, we cannot guarantee cancellation once order processing has begun.
Refund Processing
If an order is successfully canceled before shipping, a refund will be issued to the original payment method used at checkout.
Refunds are typically processed within 7 business days after cancellation approval.
Depending on your financial institution, it may take additional time for the refunded amount to appear in your account.
For returned items, once we receive and inspect the approved return, please allow up to 7 business days for your refund to be processed in accordance with our Return & Refund Policy.
I Have Not Received My Order Yet. Can I Cancel It and Get a Full Refund?
If your order has already shipped, it cannot be canceled.
However, eligible items may be returned in accordance with our Return & Refund Policy once delivery has been completed.
If you need to request a return or have questions regarding your shipment, please contact us as soon as possible for assistance.
I Entered an Incorrect Shipping Address. Can I Cancel My Order?
Order cancellations or address changes due to incorrect shipping information are handled on a case-by-case basis.
If your order has not yet shipped, we may be able to update the shipping address without canceling the order.
If the order has already shipped, we are unable to cancel it. In this situation, please contact us immediately so we can help determine available options.
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
Orders Refused or Returned by Carrier
If an order is refused at delivery or returned by the shipping carrier due to an incorrect address provided by the customer, additional shipping charges or return fees may apply.
Any applicable refund will be processed according to our Return & Refund Policy after the returned package has been received and inspected.
Contact Us
For cancellation requests or order-related questions, please contact us:
AJ’s Classic Clothing
Business Type: Women’s Clothing Store
Business Activity: Retail Sale of Women’s Clothing and Fashion Apparel
Website: https://ajsclassicclothing.com/
Phone: +1 814-838-2643
Email: [email protected]
Physical Address:
2636 W 8th St, Erie, PA 16505, United States
Hours of Operation
Mon–Sat: 10:00 AM – 6:00 PM (EST)
Sun: Closed